1. Are accessories Remote, Battery, AV Cable, HDMI Cable & Power Adaptor also under warranty ?
No, these accessories are not covered under warranty.
2. How do I get service under warranty?
During warranty period if set top box (STB) is required to be sent to Catvision’s Service Centre it should be sent on freight-paid basis. After repairs, Catvision will send back the STB to the customer on freight-paid basis.
3. Can I see pay channels on this Set Top Box?
No, this STB is for watching DD Free Dish channels only.
4. Can I receive radio channels on the STB?
Yes, you can receive 30+ radio channels available on DD Free Dish platform.
5. How many channels of DD Free Dish are available on this set top box?
You can receive 150+ DD Free Dish channels on this set top box. This may change from time to time since Doordarshan keeps adding new channels and dropping some old ones.
6. Can I change the channel without using the remote?
Yes, channel up/down keys have been provided on the side panel of the STB. In addition, in case your remote is lost or damaged, you can download the Catvision Remote from the Google Play Store.
7. Can we use other DTH dish antenna like Tata Sky, Airtel, Dish TV, D2H to watch DD Free Dish?
Yes, you can use these dish antenna but need to re-align the dish antenna to DD Free Dish satellite GSAT15. Any installer of dish antennas can do it for you.
8. How many Telugu, Bengali, Marathi etc. channels are available?
Several. Please check channel list on DD Free Dish official website: https://www.freedish.in/p/dd-freedish-channel-list-by-package.html